Return

If you would like to return an item, please note the following:

  • Return your item(s) in the original packaging
  • Return your package within 14 days of receiving the package
  • Handle the items carefully when trying them on
  • Do not remove any stickers or labels, otherwise the return will not be accepted
  • Only clean and unworn items will be accepted for return. Items with makeup stains, sweat stains/odor, pet hair, perfume, or damage caused by the recipient will be returned and will not be refunded.
  • SALE products and hygiene items (e.g. hijabs) are excluded from exchange and return!
  • Return shipping costs are borne by the buyer


Create your return label now with DHL online franking:

START RETURN NOW

Without a tracking number we assume no liability!

Exchange

Would you like to exchange an item?

  • Please first send us a message to support@labadifashion.de.
  • Tell us the reason for your exchange and send us a picture of it.
  • Please wait until your exchange has been confirmed.
  • Once you have received confirmation, send the item in its original packaging to Westendstr. 2, 82110 Germering, DE
  • For further details on exchanges, please see our return policy .

refund

Once we receive your return, it will take approximately 5-7 days to process. It will take another 4-6 days for your refund to be processed and processed.

Shipping costs are to be borne by the buyer for orders under 89€; orders over 89€ are free.

Returns due to undeliverability

For shipments that cannot be delivered due to an address error, shipments that are not picked up at a DHL branch/Packstation, or shipments that are canceled or refused and are therefore returned to us, we can resend them for a flat shipping fee of €5.49 or cancel the order. In the event of a cancellation, a return shipping and processing fee of €10 will be deducted from the refund amount.

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Frequently Asked Questions

How long does shipping take?

The delivery time is 3-5 working days.

More information: Shipping

Which size should I choose?

Size 1 = S/M

Size 2 = L/XL

Please always read our product descriptions and specifications. If a size runs larger or smaller, we will always indicate this.

How can I return or exchange my goods?

If you would like to return an item, please note the following:

  • Return your item(s) in the original packaging
  • Return your package within 14 days of receiving the package
  • Handle the items carefully when trying them on
  • Do not remove any stickers or labels, otherwise the return will not be accepted
  • Only clean and unworn items will be accepted for return. Items with makeup stains, sweat stains/odor, pet hair, perfume, or damage caused by the recipient will be returned and will not be refunded.
  • SALE products and hygiene items (e.g. hijabs) are excluded from exchange and return!
  • Return shipping costs are borne by the buyer


Create your return label now with DHL online franking:

START RETURN NOW

Without a tracking number we assume no liability!

Exchange

Would you like to exchange an item?

  • Please first send us a message to support@labadifashion.de.
  • Tell us the reason for your exchange and send us a picture of it.
  • Please wait until your exchange has been confirmed.
  • Once you have received confirmation, send the item in its original packaging to Westendstr. 2, 82110 Germering, DE
  • For further details on exchanges, please see our return policy .

refund

Once we receive your return, it will take approximately 5-7 days to process. It will take another 4-6 days for your refund to be processed and processed.

Shipping costs are to be borne by the buyer for orders under 89€; orders over 89€ are free.

Returns due to undeliverability

For shipments that cannot be delivered due to an address error, shipments that are not picked up at a DHL branch/Packstation, or shipments that are canceled or refused and are therefore returned to us, we can resend them for a flat shipping fee of €5.49 or cancel the order. In the event of a cancellation, a return shipping and processing fee of €10 will be deducted from the refund amount.

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How long can I return my goods?

There is a 14-day right of return from receipt of the goods.

SALE items are non-returnable and non-exchangeable.

You can find more information here: Right of withdrawal & return policy