Labadi Fashion - Our Story

Frequently Asked Questions
How long does shipping take?
The delivery time is 3-5 working days.
More information: Shipping
Which size should I choose?
Size 1 = S/M
Size 2 = L/XL
Please always read our product descriptions and specifications. If a size runs larger or smaller, we will always indicate this.
How can I return or exchange my goods?
If you would like to return an item, please note the following:
- Return your item(s) in the original packaging
- Return your package within 14 days of receiving the package
- Handle the items carefully when trying them on
- Do not remove any stickers or labels, otherwise the return will not be accepted
- Only clean and unworn items will be accepted for return. Items with makeup stains, sweat stains/odor, pet hair, perfume, or damage caused by the recipient will be returned and will not be refunded.
- SALE products and hygiene items (e.g. hijabs) are excluded from exchange and return!
- Return shipping costs are borne by the buyer
Create your return label now with DHL online franking:
START RETURN NOW
Without a tracking number we assume no liability!
Exchange
Would you like to exchange an item?
- Please first send us a message to support@labadifashion.de.
- Tell us the reason for your exchange and send us a picture of it.
- Please wait until your exchange has been confirmed.
- Once you have received confirmation, send the item in its original packaging to Westendstr. 2, 82110 Germering, DE
- For further details on exchanges, please see our return policy .
refund
Once we receive your return, it will take approximately 5-7 days to process. It will take another 4-6 days for your refund to be processed and processed.
Shipping costs are to be borne by the buyer for orders under 89€; orders over 89€ are free.
Returns due to undeliverability
For shipments that cannot be delivered due to an address error, shipments that are not picked up at a DHL branch/Packstation, or shipments that are canceled or refused and are therefore returned to us, we can resend them for a flat shipping fee of €5.49 or cancel the order. In the event of a cancellation, a return shipping and processing fee of €10 will be deducted from the refund amount.
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How long can I return my goods?
There is a 14-day right of return from receipt of the goods.
SALE items are non-returnable and non-exchangeable.
You can find more information here: Right of withdrawal & return policy